Our Blog

6 Ways Retail is Using Big Data to Improve Operations

Here are 6 ways retail is using big data to keep operation costs low, increase customer satisfication, and increase profits.

When it comes to retail, the smallest gains can count the most. With such small margins, every bit helps to keep the bottom line in the black. This goes into keeping track of overhead as well as delivery costs. Now analysts are able to use data to keep operation costs low, increase customer satisfaction, and increase profits. So how are retailers using big data to bolster their sales and marketing efforts?

Topics: customer service e-commerce e-commerce shopping customer experience

Will Amazon Key Reduce Porch Piracy over the Holidays?

Package theft is particularly problematic around the holidays. But will that make consumers more open to delivery people entering their homes with Amazon Key?

Nearly 11 million U.S. homeowners had a delivered package stolen within the past year. This unfortunate side effect of the e-retail boom has many consumers searching for secure measures to keep their packages safe. Amazon, the company who is responsible for more e-retail than anyone else in this country, thinks they may have the solution in Amazon Key.

Topics: e-commerce porch piracy Amazon managed pick-up centers holiday package theft last-mile challenge solution