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When Black Friday Comes, We Want In-store Pick Ups and Free Delivery

Thanksgiving 2019 falls late in the month — November 28th, to be exact — which means there are six fewer shopping days between your last bite of turkey and your first sip of Christmas eggnog. This fact isn’t lost on retailers, who spend all year figuring out how to get a larger share of holiday expenditures. One emerging strategy is to supplement conventional last-mile delivery with convenient local walk-in centers to provide better customer service, especially in busy urban markets. 

Topics: Black Friday click-and-collect Amazon porch-privacy holiday package theft mobile shopping

In a “Just Commerce” World, Retailers Need Big Data More than Ever

Soon customers won’t distinguish between shopping on their phones, online or in your store. Big data can help you prepare.

Americans are obsessed with smartphones. We use them morning, noon and night to manage our daily activities, follow the news, and stay in touch with friends and family. A new study by Asurion says we check them almost 80 times a day!

We also use mobile devices to shop. Mobile, or “m-commerce,” is growing 3x faster than traditional e-commerce, a phenomenon directly correlated to the explosive growth of smartphones. In 2017:

Topics: e-commerce shopping retail mobile mobile shopping