Ecommerce Fulfillment Services

Cura Resource Group

Our ecommerce fulfillment services store your stock, pick and pack your online orders and ship them to your customers. You keep selling, and the warehouse work stops being yours to run.

Cura Resource Group has run third-party logistics since 2008, with warehouses in Riverside, California; Memphis, Tennessee; and Carolina, Puerto Rico.

Ecommerce order processing with barcode scanning packing and shipping

What Our Ecommerce Fulfillment Services Include

We handle every step an online order needs after your customer pays, from the day your stock arrives to the day a return comes back.

  • Receiving. We count inbound stock against your paperwork and put it away.
  • Storage. We log every SKU into our warehouse management system with a location.
  • Pick and pack. Our pick and pack services pull each order, verify it and pack it to your specification.
  • Shipping. We ship parcel, LTL and FTL, both domestic and international, to residential and business addresses.
  • Returns. We receive, inspect, grade and route each return.

Those steps form the core of the order fulfillment process. Our wider order fulfillment services apply the same steps to wholesale and retail orders.

Who Our 3PL Ecommerce Fulfillment Services Suit

Online brands that have outgrown their own space or packing bench get the most from outsourced ecommerce fulfillment. We work with businesses of all sizes, from startups scaling their first fulfillment operation to enterprises managing multi-country supply chains.

Our clients include Herbalife. The usual signs are order volume that has passed what your team can pack, stock that has outgrown the space, or a second sales channel. Any one of those is a good reason to ask for a quote.

How We Get You Live

Four steps take you from your first call to your first shipped order.

Step 1: Quote

You tell us your order volume, average order size and how much stock you need to hold. We reply within 24 to 48 business hours with a quote built on that profile.

Step 2: Connect

We connect to your sales channels and systems during onboarding. We agree your daily order cut-off at the same stage, so everyone knows which orders go out that day.

Step 3: Receive

Your stock arrives and we count it against your paperwork. We log every SKU into our system with a location, so it is ready to pick as soon as orders start.

Step 4: Ship

Orders arrive from your channels, we pick and pack them, and they leave the building. You can watch your inventory change in real time rather than waiting for a report.

How We Connect to Your Store

We connect to the sales channels and systems you already use, so your orders reach the warehouse from the place you sell.

You also get a real-time view of your inventory. That view comes from the warehouse management system our team works in, so your numbers and the warehouse numbers match.

That same stock data feeds our ecommerce demand planning, which flags what to reorder before it runs out.

What Your Customer Gets in the Box

Your customer gets a parcel that looks like it came from you. You can supply your own packing slip design, with your logo and wording.

We can also put a returns slip or RMA form in the box on request, which makes a return easier for your customer to start.

Packing follows your specification. When an order needs several items brought together, kitting and assembly builds them into a single product before it ships. When you sell on a recurring plan, subscription box fulfillment runs each cycle as its own release.

Why Box Size Changes Your Shipping Bill

Carriers charge for the space a parcel takes up as well as what it weighs. FedEx bills the dimensional weight or the actual weight, whichever is greater, and it finds the dimensional figure by dividing cubic inches by 139.

The USPS Domestic Mail Manual applies the same 139 divisor to commercial Priority Mail parcels over one cubic foot.

Take a 16 by 12 by 10 inch box. It holds 1,920 cubic inches, which divides out to about 14 pounds. If the product inside weighs 5 pounds, you still pay to ship about 14.

That makes carton size a real cost line on an ecommerce account. When you compare fulfillment companies, ask how each one chooses the box for your products.

Returns Stay in the Same Operation

Returns run through the same account as your outbound orders. We receive, inspect, grade and route each one, and sellable items go back into available inventory.

Keeping returns management where the stock already lives means you work from one inventory count instead of two.

Where We Ship From

We ship from Riverside, Memphis and Carolina, Puerto Rico. Distance matters because parcel carriers price by zone, so stock held nearer the buyer usually costs less to deliver.

  • Riverside. Our West Coast 3PL warehouse works with the ports of Los Angeles and Long Beach, which suits imported stock bound for West Coast customers.
  • Memphis. We work with the rail ramps here, and the FedEx World Hub makes the city a strong parcel base for customers across the country.
  • Carolina, Puerto Rico. We work with the port of San Juan, which suits stock bound for customers on the island.

Storage and fulfillment run in the same buildings. If part of your stock only needs a home, warehouse storage is available at every site.

Selling to Retailers as Well

You can run wholesale and online orders from one operation. Our omnichannel 3PL services handle retail cases and pallets alongside direct-to-consumer parcels.

We work to retailer routing guides and labeling rules, which helps you keep chargebacks away from a wholesale account. If you also sell on a marketplace, our FBA prep services get your stock ready for its fulfillment centers.

What Ecommerce Fulfillment Costs

The cost depends on your order profile, so we quote it rather than publish a list.

Across the industry, a fulfillment quote usually has three parts. Storage covers the stock you hold, fulfillment covers the work done on each order, and shipping sits on top.

Account minimums and long-term storage charges are also common across the industry. Ask any provider for the full rate card rather than a headline per-order number.

We set the pricing model to fit your order profile. A storage minimum applies, so ask for it with your quote.

Get a Quote for Ecommerce Order Fulfillment Services

Four details let us quote properly: monthly order volume, average order size, the stock you need to hold and the channels you sell through.

Request a quote and we will reply within 24 to 48 business hours. You can also call us on +1 (800) 813-7155.

Sources and Further Reading

Frequently Asked Questions

What are ecommerce fulfillment services?

Ecommerce fulfillment services are the storage, picking, packing and shipping of online orders by a third party. You keep selling and the provider runs the warehouse work.

We also handle your returns, so the whole order cycle sits in one operation.

How much does ecommerce fulfillment cost?

It depends on your order volume, order size and the stock you hold. Quotes usually split into storage, the work done per order and shipping.

We quote the pricing model to your profile. A storage minimum applies, so ask for it with your quote.

Is your service suitable for small businesses?

Yes. We work with businesses of all sizes, from startups scaling their first fulfillment operation to enterprises managing multi-country supply chains.

A storage minimum applies, so ask for it when you request a quote. Tell us your volumes and we will build the quote around them.

Do you connect to the platform I sell on?

Yes. We connect to clients’ sales channels and systems, and we set up the connection during onboarding.

Tell us what you sell on and which systems you use when you ask for a quote. We will then confirm how your orders reach the warehouse.

Can I use my own packing slips?

Yes. You can supply your own packing slip design, with your logo and wording. We can also print a retailer’s required format from its routing guide.

If you want a returns slip or RMA form in the box, we can include that on request.

How can fulfillment improve my delivery times?

It puts your stock closer to your customers. Parcel carriers price by zone, and a shorter trip usually costs less and arrives sooner.

Holding inventory in Riverside, Memphis or Carolina, Puerto Rico shortens the trip for the customers each site is nearest to.

What kinds of businesses use ecommerce fulfillment services?

Online brands that ship parcels to consumers use them most, from a first warehouse move to a multi-site network. Brands that also sell to retailers or on marketplaces use them too. One provider can then run store orders, FBA prep and online orders from the same stock.

How do I choose an ecommerce fulfillment provider?

Match the provider to your orders first: where your customers live, which channels you sell on, and what you ship. Then send real test orders, get accuracy and receiving times in writing, and read the exit terms. Our list of the best fulfillment companies groups eight providers by order type.

How do you manage inventory for an ecommerce account?

We log every SKU into our WMS and give you a real-time view of stock. We run counts, track lots, serial numbers and expiry dates, and pick FIFO or FEFO. Low-stock and reorder alerts flag what to replenish, and our inventory management services can move stock between sites.

When should I outsource ecommerce fulfillment?

Outsource when packing orders takes time you should spend on selling, or when your stock has outgrown your space. An ecommerce fulfillment warehouse gives you room and labor without a lease.

Compare what it costs to run this yourself against a quote before you decide.

Let’s Build a Smarter Supply Chain Together

Ready to improve your ecommerce fulfillment? Send us your order profile and we will reply within 24 to 48 business hours.

Overhead view of three warehouse workers in an aisle between pallet racking, one carrying a carton