Cura Resource Group
We receive your stock, hold it, and pick, pack and ship your orders as they come in. You get a fulfillment operation on both sides of the country without hiring a warehouse team or signing a building lease.
Cura Resource Group has run fulfillment for ecommerce brands, B2B distributors and retail suppliers since 2008. Orders go out, returns come back to the same building, and you see the stock count throughout.
Everything between your supplier and your customer. Most accounts take the whole chain rather than one piece of it.
For the stage-by-stage detail of how an order moves, read our guide to the order fulfillment process. This page is about buying the service rather than understanding the steps.
Different sales channels need different work on the floor, so we run them as separate disciplines rather than one queue.
Shipping to a retailer is a different job from shipping to a consumer. The order has to arrive labeled, routed and documented the way that retailer requires, or a chargeback follows.
We work to routing guides, apply retail labeling and handle the compliance side of retail distribution. That is the part most suppliers discover late, usually after the first deduction appears on a remittance.
Your shipping promise is a legal commitment, not a marketing line. The Federal Trade Commission’s Mail, Internet, or Telephone Order Merchandise Rule sets the standard. A seller must have a reasonable basis to expect it can ship within the time it advertises.
If you state no time at all, the rule fills one in. Where no shipping time is clearly and conspicuously stated, 16 CFR 435.2 requires shipment within 30 days of a properly completed order. That rises to 50 days if the buyer applies for credit when ordering.
That is the floor, not the target. It matters when you pick a provider. The promise on your product page is yours to keep, and the fulfillment operation is what keeps it.
Every account has a daily cut-off, and we agree it when you onboard rather than leave it vague. Orders that arrive before it are worked that day; orders after it go into the next day’s release.
Ask any provider for theirs in writing, and ask what happens when it slips. A cut-off nobody will put a time against is not a commitment.
We integrate with the systems you already sell on, so orders reach the floor without anyone rekeying them. We set up the connection during onboarding and test it before your first live order.
We record stock at receiving, scan it as it moves and track it by SKU in our warehouse management system. You see the same numbers we do.
Returns are part of the account, not a separate arrangement. We receive, inspect, grade and route each one to its best outcome, with sellable stock going straight back into available inventory.
Handling returns where the stock already lives is what turns a return into recovered value instead of a parcel in a corner. Our guide to returns management sets out how the reverse flow runs.
Location decides transit time and shipping cost, because parcel carriers price by zone. Stock closer to your customers crosses fewer zones on every order.
Our warehouses are in Riverside, California; Memphis, Tennessee; and Carolina, Puerto Rico. Memphis is worth knowing about for speed. The FedEx World Hub is there, and shippers in that city get later carrier cut-offs than they would in most places.
Storage and fulfillment run in the same buildings, so stock that is waiting and stock that is shipping do not have to live apart. Our warehousing services page covers the storage side on its own.
A quote has two halves: what the space costs and what the work costs. Reading one properly means pulling those apart.
We bill storage on what you occupy, by pallet position, square foot or cubic foot. We bill fulfillment on the work done, so receiving, picking, packing and shipping each appear on their own lines.
Then there are the fees around both. Account minimums and long-term storage charges on aging stock are normal across the industry. Ask for the full rate card rather than a headline per-order number.
We work with businesses of all sizes, from a brand shipping its first orders to an operation running multi-country supply chains. We quote to your profile rather than reading a rate off a list.
Send us four things and we can quote properly. Your monthly order volume, your average order size, how much stock you need to hold, and which channels you sell through.
If you ship to retailers, tell us which ones, because the routing guides change the work. Get a quote and we will come back within 24 to 48 business hours. You can also call us on +1 (800) 813-7155.
Order fulfillment services are the receiving, storage, picking, packing and shipping of your orders by a third party. The provider holds your inventory, ships each order on your instructions and handles the returns that come back. Providers normally sell the whole chain as one service rather than piece by piece.
Order fulfillment is the work; a fulfillment center is the building where it happens. You buy the service, and the facility is what the provider brings to it. A provider running several sites can place your stock closer to your customers.
We bill space and work separately. We charge storage on what you occupy, by pallet position, square foot or cubic foot. We charge receiving, picking, packing and shipping on their own lines. Account minimums and long-term storage surcharges are common, so ask for the full rate card.
As fast as you promised. Under 16 CFR 435.2 a seller must have a reasonable basis to expect it can ship within the time it advertises.
Where no time is stated, the rule requires shipment within 30 days of a properly completed order. That is a legal floor, not a service standard.
Yes. We connect to the systems you already sell on, so orders reach the warehouse floor without anyone rekeying them. We build and test the connection during onboarding, before your first live order goes out, so no setup work happens while real orders wait.
Yes, as part of the same account rather than a separate arrangement. We receive, inspect, grade and route returns, and anything sellable goes straight back into available inventory in the building it shipped from. Handling them where the stock already lives is what turns a return into recovered value.
Assume one applies and ask for yours with the quote, because account minimums are normal across this industry.
Beyond that we work with businesses of all sizes, from a brand shipping its first orders to an operation running multi-country supply chains. Tell us your volumes and we will size the account against them.
Related Contract Logistics Services:
Contract Logistics | Warehousing | Returns Management | Cross-Docking | Inventory Control
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