Consumers won't be "COVID shopping" forever. Make sure your delivery options continue to meet their needs.
Only 21% of consumers in a recent survey said they expect to keep shopping online as much after the pandemic as they do now, but a different study concludes many people will stick with e-commerce because it’s safe and convenient. The truth is, no one knows exactly how buyer behavior will change in a world with COVID because the last time we lived through something like this, computers and cell phones and the Internet didn’t exist.
