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5 Reasons Why E-Commerce Businesses Fail

Topics: courier service last-mile delivery solutions e-commerce omnichannel business

The Evolution of the Courier Service Industry

The courier service industry has undergone dramatic changes in almost every respect, from types of products shipped to customer demands and expectations. 

With a surge in e-commerce across global economies, the highly competitive courier service industry has drastically evolved to meet consumers’ ever-changing needs. But there is one challenge that the courier industry has always faced: how to deliver goods or packages safely to their destination, into the customer’s hands faster and easier.

Topics: customer service courier service customer demands