Our Blog

Product Returns: Are They A Necessary Evil?

A smart reverse logistics solution can reduce costs and improve profitability.

 

There are many reasons to return an item to where you bought it. Maybe it doesn’t fit, it’s not what you expected, or it needs repair. Since COVID, we’ve all become more accustomed to “buying and trying” with the knowledge that we can always send back the things we don’t need or want, with no questions asked.

That’s why flexible return policies became a critical sales tool for many companies that switched to e-commerce or buy-online-pickup-in-store strategies during the pandemic. But now it looks like the era of free returns is coming to a close.

Topics: business growth distribution strategy aviation logistics parts distribution center

NBAA | BACE 2022 - That's a Wrap!

Here are the top 5 supply chain issues that were top of mind for business aviation companies at this year's NBAA conference.

The National Business Aviation Association (NBAA) is the leading organization for companies that rely on general aviation aircraft to help make them more efficient and successful. According to their website, the vast majority of businesses in this community – 97 percent – are small- to midsize operations.

Last week, the NBAA held its annual business aviation convention in Orlando, FL. Even though Hurricane Ian blew through town just days earlier, it wasn't enough to knock the show off course. 

Cura Group was there to meet some of these smaller companies and find out what's keeping their aviation supply chain professionals up at night.

Topics: business growth distribution strategy aviation logistics parts distribution center

How to Make Room for Active Inventory

Or, what to do when slow-moving inventory takes up too much valuable space in your warehouse.

Inventory is like electricity: you can't run your business without it, but it's rarely top of mind. However, unlike electricity, inventory takes up physical space, it's expensive to store, and someone has to actively organize and track it even when it's not needed.

Topics: accept cash payments business growth distribution strategy aviation logistics parts distribution center

Why 2021 Holiday Retail Forecasts are "Cautiously Optimistic"


And why walk-in customer pick-up centers are a gift that keeps on giving.

We thought about posting this blog last month, but the Autumn sun was still warm and it seemed too early to talk about Christmas before we’d even had a chance to enjoy Halloween. 

Retail planners, however, have been thinking about how to prepare for a successful holiday shopping season for months now, and industry analysts have been crunching their numbers for 2021 holiday sales forecasts. 

Topics: holiday shopping e-commerce shopping local sales center distribution strategy retail

In Turbulent Times, Your People Matter Most

 
How Cura Resource Group is Responding to the Coronavirus Pandemic

 

It's not easy to think of something inspiring to say about logistics when the entire world has been flipped on its head by a pandemic. So after more than a month of working from home — like many of you — I decided to share how my own company is responding. I'm hoping that our experiences provide some comfort either by validating what you're also experiencing or by sparking some new ideas on how to cope.

Topics: local sales centers distribution strategy last-mile distribution center Covid-19

Case Study: Herbalife Nutrition Drives Customer Satisfaction and Brand Awareness through Local Sales Centers

If you’re a direct sales individual distributor, you realize that time is money. You want to be able to get the fastest moving products while they’re hot, so you can get them into the hands of your customers.

Topics: customer service customer pick-up center local sales centers Herbalife distribution strategy

Is a Last-Mile Distribution Center Right for my Business?

A last-mile distribution center can save you shipping costs, improve order fulfillment and transit time, and help your distributors balance inventory.

It’s a common misconception: A last-mile distribution centers is only for the biggest of retailers like Amazon, Walmart, and Home Depot. This simply isn’t the case. If your business does significant amounts of e-commerce, a distribution/sales center where customers can pick-up products could be the right move.

Topics: e-commerce distribution strategy last-mile distribution center last-mile challenges

How To Choose the Best Location for Your Last-Mile Distribution Center

Consider customer geography, transportation infrastructure, the local talent pool, and cost when choosing a location for a last-mile distribution center.

Last-mile distribution centers can help retailers improve the most challenging and important aspect of delivery. These sales centers are not only convenient for customers, but they can be financially beneficial for businesses as well.

Topics: distribution strategy last-mile distribution center

Do You Need a Last-Mile Distribution Center?

Retail is evolving.

Retail is changing so fast, it’s hard to keep up.

The one thing that never changes, however, is that the customer is always right.  Why? Because they always have the final say on whether to give their business to you or someone else.   

Topics: customer service direct sales cross-channel shopping last-mile delivery solutions distribution strategy

3 Ways to Promote a New Last-Mile Distribution Center

You’ve decided to open a last-mile distribution center. Congratulations! These managed sales centers can be a great way to reduce shipping costs while getting product into your customers’ hands faster than traditional shipping methods. So how can you make your local community aware that your last-mile distribution center is open for business?

Topics: last-mile delivery solutions customer pick-up center local sales centers distribution strategy