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Does Anyone Still Use Cash?

It may seem like credit card processing fees are an unavoidable part of doing business today, but many people still prefer to make cash transactions. To thrive, merchants need to get creative about accepting cash for online purchases. 

In this post, we take a look at why cash is still king when it comes to cutting operational expenses like credit card processing fees and why it still matters to your bottom line.

Topics: cross-channel shopper e-commerce shopping customer pick-up center local sales centers hispanic consumer

How Inclusive Marketing Celebrates Diversity

Black-owned businesses lead the movement to meet customers where they are

February is Black History Month, so it's only appropriate to devote this month's blog to issues of diversity and inclusion.

Topics: customer service e-commerce shopping customer demographics customer pick-up center hispanic consumer

CRG & Herbalife’s Puerto Rico-based team show resilience and humanity in the face of recurring earthquakes

While tourists are still flocking to the nightlife of San Juan, the beaches of Condado, and the relatively calm oasis of Vieques and Culebra, it’s a different story 100 miles southwest. That’s where earthquakes have been rattling seaside Puerto Rico cities and villages, including Guánica, Guayanilla, and Ponce. 

Topics: customer service customer pick-up center managed pick-up centers hispanic consumer

How Well Do You Know Your Diverse Hispanic Customers? 3 Things to Consider

Hispanic Heritage Month, which lasts from mid-September to mid-October, celebrates the history and culture of Americans whose ancestors come from Spain, Mexico, the Caribbean, South America, and Central America. The tribute started over 50 years ago when President Lyndon Johnson established a week-long national observance of the many ways Hispanic citizens contribute to U.S. culture and commerce.

Topics: customer service cash sales e-commerce shopping customer experience hispanic consumer