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Digital Tools Empower the Next Generation of Direct Sellers

Think about any direct-selling business and a digital-first approach is probably not what comes to mind. But, young entrepreneurs launching direct-sales endeavors are changing how today’s businesses operate.

Topics: direct sales direct sellers digital tools

The Draw of Automated Locker Systems

Consumers today expect speed and convenience when it comes to getting their products in hand. To meet that demand, many e-commerce retailers and direct-sales businesses are choosing automated locker systems as a last-mile delivery solution. For example, online giants like Amazon have placed locker systems in convenient, easily accessible, and safe locations, like 7-11 and Staples office supply stores.

Topics: direct sales automated locker systems last-mile delivery solutions

3 Tips for Managing the Costs of Processing Credit Cards

If your business accepts credit cards, you know that fees are a part of doing business. In fact, merchants say the fees they pay to accept credit cards are rising and have become increasingly unpredictable. You may incur a laundry list of charges, including:

Topics: customer convenience center accept cash payments credit card fees

How to Fill a Delivery Void and Earn Loyal Customers

Eliminate the threat of package theft and wasted time waiting on deliveries by opening a customer convenience center.

Purchasing online should save the consumer time and effort, right? For some, not always. Millions of people live in high-density markets where buying online actually causes a dilemma, not a solution.

Topics: last-mile delivery void customer convenience center

The Evolution of the Courier Service Industry

The courier service industry has undergone dramatic changes in almost every respect, from types of products shipped to customer demands and expectations. 

With a surge in e-commerce across global economies, the highly competitive courier service industry has drastically evolved to meet consumers’ ever-changing needs. But there is one challenge that the courier industry has always faced: how to deliver goods or packages safely to their destination, into the customer’s hands faster and easier.

Topics: customer service courier service customer demands

Overcome Last-Mile Obstacles

Customer convenience centers help businesses reach consumers in hard-to-deliver-to markets.

Direct-sales businesses face tough competition across the online marketplace. Add to that the challenge of securing safe, cost-effective delivery to areas where there is a void in last-mile services.

Today’s customer wants to order product quickly — and to receive it safely and promptly. But many high-density markets across country lack safe, fast delivery options. How can you position your business in these areas to ensure local customers and distributors have quick access to your products?

Topics: last-mile delivery void customer convenience center

Location is King for Product Convenience Centers

city location urban buildings

Sometimes product delivery is one of your biggest obstacles. You can lose sales and customer satisfaction in that last mile.

Many companies are choosing to open walk-in customer centers, also known as rapid response centers or product convenience centers. These centers allow individual members or your distributors access to same-day product delivery when quick shipping to their doorsteps isn’t an option.

Topics: Insider

What Filling Last-Mile Voids Means to Your Business

apartment last-mile delivery void

How many of your potential customers live in “undeliverable” urban areas?  What could your business gain in sales by providing service to these consumers? If you sat down and calculated the potential, the numbers might surprise you — and make you want to take action.

Topics: Insider

Last-Mile Delivery Voids? There are Solutions

“We reach your customers wherever they may be”. That is what the UPS website claims. But, if your business involves delivering products to certain high-density urban markets, you may realize that motto is not entirely accurate.

In neighborhoods where leaving a package is considered risky, consumers can find themselves on a very unpopular list — categorized as “undeliverable.” Sometimes delivery to your customer’s door is simply not an option. Even giants such as Amazon have certain sections of cities where they will not deliver.