Our Blog

Hispanic Heritage Month, which lasts from mid-September to mid-October, celebrates the history and culture of Americans whose ancestors come from Spain, Mexico, the Caribbean, South America, and Central America. The tribute started over 50 years ago when President Lyndon Johnson established a week-long national observance of the many ways Hispanic citizens contribute to U.S. culture and commerce.

Just a few days ago we witnessed the fury of Hurricane Dorian and its terrible toll on the Bahamas. The devastation caused by the giant storm is reminiscent of the catastrophic effects of Hurricane Maria on Puerto Rico in 2017. We know, because our Cura Resources Group team has been instrumental in helping the people of Puerto Rico rebuild their lives ever since.

The purchase process for many goods has become a completely digital experience, with buyers and sellers all but eliminating human interaction. Almost everything can be done online. Unfortunately, that eliminates  in-person customer service when purchasing a product. Is that really what consumers want?

Meet Your Customers Where They Are

When I sat down to write this blog, I planned to talk about the growing importance of “buy online pick-up in store” (BOPIS) and “buy online return in store” (BORIS) to today’s omnichannel retailers. These customer service tactics are increasingly popular with consumers who like the convenience of accepting deliveries or returning online purchases in person instead of waiting for delivery by mail.

But the more I thought about it, the more I realized that in-store fulfillment is just one facet of a much more significant retail transformation: by shifting from conventional channels to local fulfillment centers, large e-tailers and big department stores are becoming hyper-focused on neighborhood needs. The ability to meet customers where they are is an increasingly important competitive advantage for even the most successful brands.

On June 2, 2019, Herbalife Nutrition will bring one of the world’s premier sporting events back to Los Angeles after a three-year hiatus. As a sponsor and the company that manages Herbalife’s two local pick-up centers in California, we’re proud to support their mission to make the world healthier. 

If you’re a direct sales individual distributor, you realize that time is money. You want to be able to get the fastest moving products while they’re hot, so you can get them into the hands of your customers.

A last-mile distribution center can save you shipping costs, improve order fulfillment and transit time, and help your distributors balance inventory.

It’s a common misconception: A last-mile distribution centers is only for the biggest of retailers like Amazon, Walmart, and Home Depot. This simply isn’t the case. If your business does significant amounts of e-commerce, a distribution/sales center where customers can pick-up products could be the right move.

Cash really is king when it comes to cutting operational expenses like credit card processing fees. But, can a business really get more cash customers in this digital age? The answer is yes.

The growth of online shopping has caused retailers, rightly, to make real estate investments with an abundance of caution. But in Manhattan, the softening retail market is finding new friends in the pop-up-store concept.

Let’s examine this phenomenon and how it’s helped retailers looking to meet buyer demands for a physical location without a traditional real estate investment.